Shipping & Delivery  for The Rosewood Trust

Effective Date:  13-10-2023

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Thank you for shopping at The Rosewood Trust. We are dedicated to delivering your perfume with care and efficiency, ensuring it arrives safely and promptly. Please read our shipping and delivery policy for all the details on how we handle your orders.

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Shipping Methods

We offer the following shipping options:

• Standard Shipping: Delivered within 1-5 business days from the date of dispatch.

• Delivery times may vary based on location and other factors like public holidays or carrier delays.

 

 

Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and the size of your order. Our shipping options include:

• Standard Shipping: Free Shipping Across India

• Note: International shipping costs may differ. Additional customs duties and taxes may apply on international orders, and these are the responsibility of the recipient.

 

Order Processing Time

• Order Processing: All orders are processed within 1-2 business days of receipt.

• Order Confirmation: After your order is placed, you will receive an email confirmation. Once your order has been shipped, you will receive another email with tracking information.​​

Please note: Orders placed on weekends or public holidays will be processed the next business day.

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Where We Ship

We offer shipping to the following locations:

• Domestic Shipping: Across India

• International Shipping: Anywhere in the world.

 

 

International orders may take longer due to customs processing. The customer is responsible for any customs duties or taxes incurred at the time of delivery.

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Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment via our carrier’s website.

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Packaging

At The Rosewood Trust, we take extra care to ensure your fragrance arrives safely. Each perfume is carefully packaged with protective materials to prevent damage during transit. We use eco-friendly packaging whenever possible.

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Address Accuracy

Please ensure that your shipping address is correct and complete at checkout. The Rosewood Trust is not responsible for any delays or issues caused by incorrect or incomplete address details. If you notice an error after placing your order, please contact us immediately at [+91-9990095030].

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Shipping Delays

While we strive to meet our delivery times, please note that unexpected delays may occur due to weather, holidays, or other circumstances beyond our control. If your order is delayed, we will notify you as soon as possible.

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Lost or Damaged Shipments

If your order is lost, damaged, or doesn’t arrive within the expected delivery time, please contact us immediately at [+91-9990095030]. We will assist in resolving the issue by either replacing the item or issuing a refund, depending on the circumstances.

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Customer Support

If you have any questions regarding shipping or need assistance with your order, please feel free to reach out to us:

• therosewoodtrust@gmail.com

• Reg : UP141937333794429V

• PAN : AAETT7743H

• FF5 Krishna Apra Shopping Plaza

• Opposite Shipra Mall Indirapuram

• Ghaziabad U.P India 201014

• Tel: +91-9990095030

• We hope you enjoy your experience with The Rosewood Trust and we’re here to help if you need any assistance. Thank you for choosing us for your fragrance needs!